Work Item Types
Overview
Work Item Types are the fundamental categories you use to classify tasks and other work within your projects. Customizing types like Task, Bug, Epic, or Sub-Task allows you to tailor Zymmr to your team's specific workflow. This feature, managed in Global Settings ⚙️, also defines the hierarchy of your work items (Parent vs. Child).
1. The Work Item Types Dashboard
This screen is your central hub for viewing and managing all available Work Item Types in your Zymmr instance.
- Search Bar: Located at the top, this allows you to quickly find a specific work item type by name.
- + Add Work Item Type Button: The primary button for creating a new category of work.
The dashboard displays all existing types in a table with the following columns:
| Column | Description |
|---|---|
| NAME | The title of the work item type, accompanied by its chosen icon (avatar). |
| DESCRIPTION | A brief explanation of what this type represents or when it should be used. |
| TYPE | Indicates the hierarchy level: Parent (top-level items like Epics or Tasks) or Child (nested items like Sub-Tasks). |
| ACTIONS | A set of icons for managing each individual type: Edit, Clone, and Delete. |
2. How to Create a New Work Item Type
Adding a new type to match your team's process is straightforward.
- From the main Work Item Types screen, click the + Add Work Item Type button.
- The "Add Work Item Type" modal window will appear.
- Fill in the required details:
| Field | Description |
|---|---|
Title * | Enter a clear and concise name (e.g., "Feature Request", "Sub-Task"). This field is required. |
| Description | Provide an optional, but highly recommended, description to help users understand the type's purpose. |
| Is Child Type | Check this box if this type is a sub-task. If enabled, this type will only appear as an option when creating sub-tasks inside an existing parent item. It will not appear in the main "Create" menu. |
| Workitem Type Avatar | Select an icon and color combination that visually represents this type, making it easy to identify at a glance. |
Once you are satisfied with the details, click the Save button. Your new Work Item Type will now appear in the main list.
Understanding Child Types
The Is Child Type setting is crucial for hierarchy.
- Unchecked (Parent): Use this for standard items like
Stories,Bugs, orEpicsthat live at the top level. - Checked (Child): Use this for breakdown items like
Sub-TasksorTechnical Tasksthat must always live inside another work item.
3. Managing Existing Work Item Types
For each type in the list, you have a set of actions available in the "ACTIONS" column.
Editing a Work Item Type
- Find the work item type you wish to modify in the list.
- Click the Edit (pencil) icon in its row.
- The "Edit Work Item Type" modal will appear, pre-filled with the current details.
- Make your desired changes to the Title, Description, Is Child Type status, or Avatar.
- Click Save to apply the changes.
Cloning a Work Item Type
Cloning is a quick way to create a new type that is very similar to an existing one.
- Find the work item type you want to use as a template.
- Click the Clone (two pages) icon in its row.
- A new, independent work item type will be created.
Deleting a Work Item Type
- Find the work item type you wish to delete.
- Click the Delete (trash can) icon in its row.
- A confirmation prompt will appear to prevent accidental deletion. Confirm to proceed.
Important Note
You typically cannot delete a Work Item Type that is currently in use by a Work Item Type Scheme or is associated with existing work items in any project. You must remove these associations first.